Houston Bounce House & Party Rentals

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Delivery Areas

Alvin

Angleton

Dickinson

Freeport

Friendswood

Houston

Lake Jackson

League City

Pearland

Rosharon

and many more! Visit our Delivery Area page for more information.
 

 

Frequently Asked Questions

Q: Does the price include set up and delivery?

A: Yes, although additional fees may apply for areas farther out.  Remember prices do not include sales tax.

Q: Do you deliver to other cities?

A: Yes, but once again please be aware that due to rising gas prices and the possible need for an extra truck and labor that travel fees can be quite high.  Please call our office for a current quote.

Q: Does the standard 6 hour rental time include your set up time?

A: No. We arrive early to set up so you get the entire rental time to play. Likewise, we may arrive several hours after after your pick-up time. If you have a specific time you need us to pick up, please let us know several days ahead of time.

Q: When do you set up?

A: That depends on how many rentals we have that day. Generally we arrive 1-3 hours before the rental time begins. If we have a lot of rentals that day, we may need to set up as early as 4 hours in advance. If this is the case, we will call the Friday before to confirm that someone will be at the party location.

Q: We´ve rented some really dirty jumps from other companies in the past. Are they always that dirty?

A: No. The jump should be clean when you get it. JumpNsplash cleans and disinfects after every rental.

Q: Do we have to keep it plugged in the entire time?

A: Yes. A blower keeps air in the jump unit the entire time. Once unplugged they safely deflate. That´s why we require an outlet within 50´ of the unit or a generator. Longer cords can pop your circuit breaker so we bring our own heavy duty cords. Please call our office with any questions to help avoid electrical problems through out the day. 

Q: What about parks? Do parks have electricity?

A: We love setting up at parks but most parks do NOT have electricity. If you want to set up at a park, you must rent a generator. We rent generators at a resonable cost. Also, parks are first come, first serve so get your spot early. Please call our office before reserving an inflatble to be used in a park. There are certain times of the year we do not deliver to parks.

Q: What payments do you take?

A: Cash only the day of delivery or a Credit Card may be used anytime before your party date. If paying by cash, please have exact change as our drivers do not carry cash. If you would like to pay by credit card please notify us when we call to schedule your delivery. 

Q: What if we need to cancel?

A: Notify us a soon as possible by email or phone. A refund will be given for cancellations made 8 days before the reservation date.

Q: Do you require a deposit?

A: Yes, all orders require a $50 Credit Card deposit or you may visit our showroom and make a payment. It is fully refundable if you cancel your order at least 8 days prior to your rental date.


Q: How big are the jumps?

A: Most of our jumps  are bigger than many companies rent. Please note the space required for each jump (listed near the large picture) as some are VERY big and require extra space. When in doubt, measure your space to make sure it will fit. Jumps need room to be staked and they need room for the blower and can´t rub against walls or trees as this may damage the jump.  The sizes listed with each jump include the space needed for stakes etc. If you have stairs or a tiered backyard, please call our office to discuss options for setup.

Q: What about the big jumps? Any special requirements?

A: Check the requirements listed with each jump. Also, make sure you have at least a 4´ access to the area where it will be set up. The jumps can weigh up to 650 pounds so we need a clear path with ample room. According to safety regulations we must use 18" stakes to secure the inflatable to the ground. Please call 811 to locate any under ground utilities you may have at least 48 hours before your party. www.Call811.com. There are electrical requirements which will vary for each jump, please call our office with questions about the particular jump you are interested in. Without ample electrical outlets the inflatable may deflate. Please note, we are not able to locate or fix electrical problems at your location, we will however help to layout the electrical cords the best way possible, 

Q: What surfaces do you set up on?

A: We can set up on Grass (our favorite and best for the kids),  Sorry, we can´t set up on any type of rocks as the constant rubbing will wear through the vinyl jumps.

Q: Can we see a copy of your contract and safety rules?

A: Yes. There is a link in your receipt once you've ordered or you may contact our office.

Q: Are we responsible for the unit if it gets a tear or damaged in any way?

A: Yes and no.  You are not responsible for normal wear and tear on our units.  Seams may develop tears in high traffic areas over a period of time.  If this happens please alert us at once so we can remedy the situation.  If however, damage occurs due to failure to follow our safety rules or negligence (i.e. not turning off the blower in high winds) you will be responsible for all damages up to and including replacement of the unit/blower etc.  To avoid this problem we go over all of our safety rules so that you can be a trained operator. One rule we want to make you aware of ahead of time is NO SILLY STRING, it  is highly flammable, and quickly breaks down the coating on the vinyl and renders the inflatable unfit for other rentals.

 

 

        Still have a question? Call or Write: Lorri@JumpNsplash.com  281-388-2948

 

 
           

 


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